Policies, Terms and Conditions
This web site is owned and operated by DocStock Pty Ltd
(ABN 48 115 268 203).
All content is copyright and subject to
DocStock Pty Ltd
accepts the following methods of payment:
- Credit Card - Visa, MasterCard, American Express, and Diners
- Direct deposit.
- Personal, business, or bank cheques.
Orders paid for by direct deposit or cheque will be
shipped only after funds have cleared. Please note, clearing some
cheques may delay shipment by up to 7 days.
Pricing and specifications
effort is made to ensure that prices and specifications quoted are
current. However, these may be subject to change without notice.
order and all costs, including delivery charges, will be confirmed prior
to billing and shipping.
Availability of Stock
All orders will be
confirmed once received. If an item is out of stock, we will notify you
to discuss a possible substitute prior to billing and shipping of the
remainder of your order.
Shipping and Handling
We aim to dispatch goods
via courier within 2-3 days from receipt of payment. We retain the
details of each consignment details for tracking purposes.
items are sold with the manufacturer's product warranty, as specified.
The warranty covers manufacturing faults and defects.
Orders damaged during transit will be replaced provided they are
reported to DocStock Pty Ltd within 7 days of the date of delivery, and
returned to us within 14 days of the delivery date.
Any faults and
defects must be reported to DocStock Pty Ltd within 14 days and the item
returned. All valid claims will result in the replacement of the damaged
goods, or a refund if a replacement is not available.
The cost of
returning goods to DocStock Pty Ltd is the responsibility of the
DocStock is committed to protecting the security and
privacy of your personal information.
DocStock will not collect any
personal information about you unless you provide it to us
Use of Collected Information
The information you
supply will be used to process orders, respond to inquiries, notify
you of promotions and announcements if you have previously provided
your permission, or to supply you with requested information on
products and services.
DocStock will not sell your personal information to third
parties, unless stated at the time of collection.
Security of Information Collected
current technical security measures to safeguard your personal
information from unauthorised access or disclosure with respect to
business transactions being conducted through this web site. All
credit card transactions are handled separately through an online St
George Merchant Facility for increased security.
When you view the DocStock web site we
may store some data on your computer in the form of a "cookie" which
may be used to create an improved web site. If you do not want to
receive cookies, please refer to your browser instructions and
configure your Internet browser to erase all cookies from your hard
drive or receive a warning before a cookie is stored.
If you have any questions or comments
Changes to this Policy
Please refer to this privacy
policy periodically for any variations.